Outage in SurveyMonkey

Issues with exporting survey results.

Resolved Minor
August 01, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue where survey exports are failing to complete in some surveys. Our team is hard at work on getting everything back up to speed, and things should be back to normal soon. We apologize for the inconvenience.
Components affected
SurveyMonkey
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 08/01/2023 11:58AM

This issue is now resolved. Any exports that failed to complete will need to be deleted and the restarted.

INVESTIGATING almost 2 years ago - at 08/01/2023 10:56AM

We are currently investigating an issue where survey exports are failing to complete in some surveys. Our team is hard at work on getting everything back up to speed, and things should be back to normal soon. We apologize for the inconvenience.

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