Outage in SurveyMonkey

Users based in Canada having trouble exporting from Analyze Results

Resolved Major
December 05, 2024 - Started 16 days ago - Lasted 25 minutes
Official incident page

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Outage Details

We're currently aware of an issue impacting our users in Canada where Analyze Results is prevented from being able to export a survey's data. Our team is looking into the issue.
Components affected
SurveyMonkey
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 12/05/2024 09:10PM

The issue is now resolved and all Canadian users should be able export their data without issue.

INVESTIGATING 16 days ago - at 12/05/2024 08:48PM

We're currently aware of an issue impacting our users in Canada where Analyze Results is prevented from being able to export a survey's data. Our team is looking into the issue.

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