Outage in SurveyMonkey

Issue creating MaxDiff surveys

Resolved Minor
April 16, 2025 - Started 3 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are aware of an issue with creating MaxDiff surveys. When the initial setup is complete, no questions are added to the survey and the option to add questions isn't working. This issue is currently under investigation.
Components affected
SurveyMonkey
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/16/2025 04:33PM

This incident has been resolved.

INVESTIGATING 3 days ago - at 04/16/2025 10:00AM

We are aware of an issue with creating MaxDiff surveys. When the initial setup is complete, no questions are added to the survey and the option to add questions isn't working. This issue is currently under investigation.

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