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Outage in SurveyMonkey

Error when accessing the Collect page

Resolved Major
May 14, 2025 - Started 11 months ago - Lasted 17 minutes
Official incident page

Incident Report

An error is showing when accessing the Collector page for surveys that don't have any collectors. We have identified the cause of this issue and we are currently working on a solution.
Components affected
SurveyMonkey

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/14/2025 03:54PM

This issue is now resolved

IDENTIFIED 11 months ago - at 05/14/2025 03:38PM

An error is showing when accessing the Collector page for surveys that don't have any collectors. We have identified the cause of this issue and we are currently working on a solution.

The Status Page Aggregator with Early Outage Detection

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