Outage in SurveyMonkey

Errors across the SurveyMonkey site and surveys

Resolved Major
August 14, 2025 - Started 2 months ago - Lasted 24 minutes
Official incident page

Incident Report

We are currently investigating this issue
Components affected
SurveyMonkey

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/14/2025 06:44PM

The incident has been resolved

MONITORING 2 months ago - at 08/14/2025 06:40PM

We are seeing some recovery across services and will continue to monitor.

INVESTIGATING 2 months ago - at 08/14/2025 06:22PM

We are currently investigating this issue

Latest SurveyMonkey outages

Some survey pages are currently unreachable - 11 days ago
Multi survey analysis charts returning error - 17 days ago
Error creating email invitation or reminder messages - 17 days ago
Invite and Reminder emails stuck in spam - 26 days ago
Some users cannot access the Analyze page and some users cannot access the Collect Responses page for their surveys - about 1 month ago

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