Outage in SurveyMonkey
Invite and Reminder emails stuck in spam
Resolved MinorIncident Report
Some customers will see some of their Invite or Reminder emails stuck in the Spam review tool for Manual Spam Review
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 09/23/2025 12:10AM
This incident has been resolved.
MONITORING
26 days ago - at 09/22/2025 06:44PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
26 days ago - at 09/22/2025 06:42PM
Some customers will see some of their Invite or Reminder emails stuck in the Spam review tool for Manual Spam Review
Latest SurveyMonkey outages
Some survey pages are currently unreachable - 11 days ago
Multi survey analysis charts returning error - 17 days ago
Error creating email invitation or reminder messages - 17 days ago
Some users cannot access the Analyze page and some users cannot access the Collect Responses page for their surveys - about 1 month ago
New homepage not loading for some users - about 1 month ago
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