Outage in SurveyMonkey
Error creating email invitation or reminder messages
Resolved MajorIncident Report
There currently is an issue where some users may encounter an error when trying to create an email invitation or reminder message. This only affects some users. We're investigating now.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 10/01/2025 10:58PM
This incident has been resolved.
MONITORING
17 days ago - at 10/01/2025 10:53PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
17 days ago - at 10/01/2025 10:40PM
There currently is an issue where some users may encounter an error when trying to create an email invitation or reminder message. This only affects some users. We're investigating now.
Latest SurveyMonkey outages
Some survey pages are currently unreachable - 11 days ago
Multi survey analysis charts returning error - 17 days ago
Invite and Reminder emails stuck in spam - 26 days ago
Some users cannot access the Analyze page and some users cannot access the Collect Responses page for their surveys - about 1 month ago
New homepage not loading for some users - about 1 month ago
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