SurveyMonkey's Audience preview tool was inaccessible to logged-out customers, displaying errors when they attempted to access the feature. Logged-in users were unaffected and could use the tool normally throughout the incident. The issue was resolved after 5.3 hours.
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This incident has been resolved.
We are aware of an issue with the Audience preview tool showing an error when attempting to access. This issue is only impacting logged out customers. If you login, the tool should work as normal. We are currently working on a solution for this issue.
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