Outage in SurveyMonkey
EU Customers unable to access Help Center and Chat Support
Resolved MinorIncident Report
Summary AI Generated
SurveyMonkey experienced an incident where EU customers were unable to access the Help Center and Chat Support functionality. The issue affected SurveyMonkey's support services for European users for 45 minutes. The incident was resolved after investigation and monitoring.
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/23/2026 04:16PM
This incident has been resolved.
INVESTIGATING
1 day ago - at 04/23/2026 03:34PM
We are currently investigating this issue.
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