Outage in SweetHawk

Slow or unresponsive apps

Resolved Minor

July 17, 2020 - Started over 5 years ago - Lasted over 1 year
Official incident page

Incident Report

We are investigating issues in relation to API response times from Zendesk, see: https://status.zendesk.com/

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Latest Updates ( sorted recent to last )

RESOLVED over 5 years ago - at 07/17/2020 10:08PM

While Zendesk hasn't updated their status yet, this incident is closed. We'll continue to monitor Zendesk's progress and start a separate incident should things turn for the worse.

MONITORING over 5 years ago - at 07/17/2020 09:51PM

Zendesk appears to have the issue under control and app functions have returned to normal.
https://status.zendesk.com/

INVESTIGATING over 5 years ago - at 07/17/2020 09:43PM

We are investigating issues in relation to API response times from Zendesk, see: https://status.zendesk.com/

Latest SweetHawk outages

Reports of users unable to connect - over 1 year ago

DNS configuration issue - almost 2 years ago

Office 365 Calendar connector unavailable for some customers - almost 2 years ago

Downtime to some apps - almost 2 years ago

App functions delayed by long periods - over 2 years ago

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