Outage in Talkdesk
Login issues and Conversation App not loading in US Region
Resolved MinorIncident Report
We are currently receiving reports of customers in our US region of failures to login. We are currently investigating this and will keep this page up to date.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/10/2025 04:56PM
Our monitoring confirmed full recovery of service.
MONITORING
10 months ago - at 06/10/2025 04:25PM
Mitigation measures have been a been applied and we are seeing recovery across the components. We will keep this thread up to date.
MONITORING
10 months ago - at 06/10/2025 04:21PM
Mitigation measures have been a been applied and we are seeing recovery across the components. We will keep this thread up to date.
IDENTIFIED
10 months ago - at 06/10/2025 04:19PM
Our mitigation measures have recovered login functionality and access to Conversation App. We are still applying further mitigation measures.
IDENTIFIED
10 months ago - at 06/10/2025 04:13PM
We are applying mitigation measures, we are starting to see recovery in login and Conversation App access. We will update shortly.
INVESTIGATING
10 months ago - at 06/10/2025 04:03PM
We continue to work on mitigation measures. We will update the status page shortly.
INVESTIGATING
10 months ago - at 06/10/2025 03:55PM
We continue to work on mitigation measures. We will update the status page shortly.
INVESTIGATING
10 months ago - at 06/10/2025 03:39PM
Our engineering team is working on mitigation measures. Besides the limitation to login we are also seeing some limitations Conversation App loading. We will update shortly.
INVESTIGATING
10 months ago - at 06/10/2025 03:30PM
Our engineering team continues to investigate this behaviour that is affecting one of our US sites. We will provide an update in the next 15m.
INVESTIGATING
10 months ago - at 06/10/2025 03:17PM
We are currently receiving reports of customers in our US region of failures to login. We are currently investigating this and will keep this page up to date.
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Impact on Outbound calls in our US Region - 3 months ago
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Impact on Inbound and Outbound on US and Canada Region - 6 months ago
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