Outage in Talkdesk
Performance degradation in US region
Resolved Minor
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Outage Details
We are observing some degradation across multiple apps in the US region since 16:19 UTC, causing call errors. Based on our investigation, this issue is only impacting a subset of users. We will provide an update as soon as we have more details.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/12/2025 05:13PM
This incident has been resolved.
MONITORING
1 day ago - at 06/12/2025 05:02PM
We have applied mitigation measures and we are seeing improvements. We post updates as soon as we confirm full recovery.
INVESTIGATING
1 day ago - at 06/12/2025 04:52PM
We are observing some degradation across multiple apps in the US region since 16:19 UTC, causing call errors. Based on our investigation, this issue is only impacting a subset of users. We will provide an update as soon as we have more details.
Latest Talkdesk outages
Live reporting Degraded performance in the EU region - 22 days ago
Webchats and SMS degraded performance - about 2 months ago
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