Outage in Talkdesk
Degradation over our Xconnect service
Resolved Minor
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Outage Details
We are receiving intermitent reports of dropped calls or silent calls over our Xconnect Platform. We are currently investigating this
Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/06/2025 04:50PM
We are seeing full recovery from the service.
MONITORING
7 days ago - at 08/06/2025 04:46PM
Our Xconnect service is restored. We will keep monitoring the service.
IDENTIFIED
7 days ago - at 08/06/2025 04:37PM
Mitigation measures have been applied and we are seeing recovery of the intermitent issues. We are still monitoring and will update shortly
INVESTIGATING
7 days ago - at 08/06/2025 04:32PM
We are receiving intermitent reports of dropped calls or silent calls over our Xconnect Platform. We are currently investigating this
Latest Talkdesk outages
Outbound calls degraded performance for UK phone numbers - 19 days ago
Outbound calls degraded performance for UK phone numbers - 20 days ago
Call Controls Degraded Performance and Calls not being assigned - about 1 month ago
Login Degraded Performance - about 1 month ago
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