Outage in Talkdesk
Degradation over our Xconnect service
Resolved MinorIncident Report
We are receiving intermitent reports of dropped calls or silent calls over our Xconnect Platform. We are currently investigating this
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/06/2025 04:50PM
We are seeing full recovery from the service.
MONITORING
9 months ago - at 08/06/2025 04:46PM
Our Xconnect service is restored. We will keep monitoring the service.
IDENTIFIED
9 months ago - at 08/06/2025 04:37PM
Mitigation measures have been applied and we are seeing recovery of the intermitent issues. We are still monitoring and will update shortly
INVESTIGATING
9 months ago - at 08/06/2025 04:32PM
We are receiving intermitent reports of dropped calls or silent calls over our Xconnect Platform. We are currently investigating this
Latest Talkdesk outages
Transient API failures with our CPaaS Provider in our US Region - about 2 months ago
Transient impact over Inbound and Outbound Calls - 3 months ago
Impact on Outbound calls in our US Region - 3 months ago
Transient failures on Inbound and Outbound in EU Region - 5 months ago
Impact on Inbound and Outbound on US and Canada Region - 6 months ago
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