Outage in Talkdesk
Degradation over our Xconnect service
Resolved Minor
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Outage Details
We are receiving intermitent reports of dropped calls or silent calls over our Xconnect Platform. We are currently investigating this
Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 08/06/2025 04:50PM
We are seeing full recovery from the service.
MONITORING
2 months ago - at 08/06/2025 04:46PM
Our Xconnect service is restored. We will keep monitoring the service.
IDENTIFIED
2 months ago - at 08/06/2025 04:37PM
Mitigation measures have been applied and we are seeing recovery of the intermitent issues. We are still monitoring and will update shortly
INVESTIGATING
2 months ago - at 08/06/2025 04:32PM
We are receiving intermitent reports of dropped calls or silent calls over our Xconnect Platform. We are currently investigating this
Latest Talkdesk outages
Explore reports degraded performance in all regions - 3 days ago
Talkdesk Copilot intermittently not generating summarisation in US Region - about 1 month ago
Outbound and Inbound call failures in US region - about 1 month ago
Live dashboard and Integrations degraded performance in US region - about 1 month ago
Live dashboard and Integrations degraded performance in US region - about 1 month ago
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