Outage in Talkdesk
Copilot Summaries and Transcripts Not Generating Intermittently
Resolved MinorIncident Report
We are experiencing intermittent issues with Copilot Summaries and Transcripts Not Generating in the US region. We will provide an update as soon as we have more details.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/19/2025 03:58PM
This incident has been resolved.
MONITORING
9 months ago - at 08/19/2025 03:55PM
At this point, the intermittent issues with Copilot Summaries and Transcripts Not Generating in the US region have been fixed, and customers should no longer be experiencing difficulties. We will continue to monitor the situation.
IDENTIFIED
9 months ago - at 08/19/2025 03:42PM
Mitigation efforts remain in progress, and our teams are actively working toward resolution. The next update will be provided in 15 minutes or sooner as developments occur.
IDENTIFIED
9 months ago - at 08/19/2025 03:27PM
Mitigation steps are still in progress. We will provide an update in 15 minutes or sooner.
IDENTIFIED
9 months ago - at 08/19/2025 03:11PM
We are experiencing intermittent issues with Copilot Summaries and Transcripts Not Generating in the US region. We will provide an update as soon as we have more details.
Latest Talkdesk outages
Transient API failures with our CPaaS Provider in our US Region - about 2 months ago
Transient impact over Inbound and Outbound Calls - 3 months ago
Impact on Outbound calls in our US Region - 3 months ago
Transient failures on Inbound and Outbound in EU Region - 5 months ago
Impact on Inbound and Outbound on US and Canada Region - 6 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
