Outage in Talkdesk
Live dashboard degraded performance in US region
Resolved Minor
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Outage Details
We are currently investigating reports of delays on updating widgets on Talkdesk Live Dashboard in our US region.
Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 09/02/2025 10:55PM
This incident has been resolved.
MONITORING
27 days ago - at 09/02/2025 10:50PM
Mitigation measures have concluded and services are back to normal. Freshness of data in Explore and Live is also recovered
IDENTIFIED
27 days ago - at 09/02/2025 10:00PM
Mitigation steps have been applied, and the system is still recovering. The system is currently recovering previous events, a subset of users in the US region may still be experiencing a delay in updating widgets in Live Dashboards. We will provide an update in 1h:30 minutes or sooner.
IDENTIFIED
27 days ago - at 09/02/2025 08:28PM
Mitigation steps have been applied, and the system is still recovering. The system is currently recovering previous events, a subset of users in the US region may still be experiencing a delay in updating widgets in Live Dashboards. We will provide an update in 1h:30 minutes or sooner.
IDENTIFIED
28 days ago - at 09/02/2025 06:57PM
Mitigation steps have been applied, and the system is still recovering. The system is currently recovering previous events, a subset of users in the US region may still be experiencing a delay in updating widgets in Live Dashboards. We will provide an update in 1h:30 minutes or sooner.
IDENTIFIED
28 days ago - at 09/02/2025 05:58PM
Mitigation steps have been applied, and the system is still recovering. The system is currently recovering previous events, a subset of users in the US region may still be experiencing a delay in updating widgets in Live Dashboards. We will provide an update in 45 minutes or sooner.
IDENTIFIED
28 days ago - at 09/02/2025 05:29PM
Mitigation steps have been applied, and the system is still recovering. The system is currently recovering previous events, a subset of users in the US region may still be experiencing a delay in updating widgets in Live Dashboards. We will provide an update in 30 minutes or sooner.
IDENTIFIED
28 days ago - at 09/02/2025 05:00PM
Mitigation steps have been applied, and the system is currently recovering. A subset of users in the US region may still be experiencing a delay in updating widgets in Live Dashboards. We will provide an update in 30 minutes or sooner.
IDENTIFIED
28 days ago - at 09/02/2025 04:25PM
Mitigation steps have been applied, and the system is currently recovering. A subset of users in the US region may still be experiencing a delay in updating widgets in Live Dashboards. We will provide an update in 30 minutes or sooner.
IDENTIFIED
28 days ago - at 09/02/2025 03:49PM
Mitigation steps are still in progress. Users in the US region may still be experiencing a delay in updating widgets in Live Dashboards. We will provide an update in 30 minutes or sooner.
IDENTIFIED
28 days ago - at 09/02/2025 03:33PM
Mitigation steps are still in progress. Users in the US region may still be experiencing a delay in updating widgets in Live Dashboards. We will provide an update in 15 minutes or sooner.
IDENTIFIED
28 days ago - at 09/02/2025 03:19PM
Our engineering team has been engaged in the incident resolution, and mitigation measures are in progress. Users might experience a delay in updating widgets in Live Dashboards in the US region. We will provide an update in 15 minutes or sooner.
INVESTIGATING
28 days ago - at 09/02/2025 03:08PM
We are currently investigating reports of delays on updating widgets on Talkdesk Live Dashboard in our US region.
Latest Talkdesk outages
Outbound and Inbound call failures in US region - 24 days ago
Explore reports degraded performance - about 1 month ago
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