Outage in Talkdesk

Live dashboard and Integrations degraded performance in US region

Resolved Minor
September 04, 2025 - Started 4 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are seeing increased lag on Live and Integrations. We are currently investigating, we will update shortly.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/04/2025 07:30PM

This incident has been resolved.

MONITORING 4 days ago - at 09/04/2025 06:34PM

We are seeing full recovery across all affected services, including Live. We will continue to monitor this behavior to ensure a smooth recovery.

IDENTIFIED 4 days ago - at 09/04/2025 05:56PM

Mitigation measures were successful and we are seeing stability. We are still actively and closely monitoring and will update shortly.

IDENTIFIED 4 days ago - at 09/04/2025 05:23PM

Mitigation measures were applied and we are seeing improvements. We are still monitoring and we will update shortly.

IDENTIFIED 4 days ago - at 09/04/2025 04:57PM

Mitigation measures are being applied. We are still seeing some lag on Live, Explore and Integrations. We will update shortly.

INVESTIGATING 4 days ago - at 09/04/2025 04:41PM

We are seeing increased lag on Live and Integrations. We are currently investigating, we will update shortly.

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