Outage in ThousandEyes

Service degradation affecting Usage and Billing service in US1 region

Resolved Minor
April 10, 2025 - Started 14 days ago - Lasted about 7 hours
Official incident page

Need to monitor ThousandEyes outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ThousandEyes, and never miss an outage again.
Start Free Trial

Outage Details

Service Degradation affecting usage events in US1 region Between 6:00 UTC and 17:05 UTC on April 10th, some customers in the US1 region may have seen incorrect usage data and usage projections in the product. Status: The issue has been identified and a fix is being implemented
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/11/2025 12:05AM

This incident has been resolved

MONITORING 13 days ago - at 04/10/2025 09:01PM

We are continuing to monitor for any further issues

MONITORING 14 days ago - at 04/10/2025 05:23PM

Service Degradation affecting usage events in US1 region


Between 6:00 UTC and 17:05 UTC on April 10th, some customers in the US1 region may have seen incorrect usage data and usage projections in the product.

Status:
The issue has been identified and a fix is being implemented

Be the first to know when ThousandEyes and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3963 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook