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Outage in TicketNetwork

Reporting Delays

Resolved Minor
December 18, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 12/18/2025 07:34PM

This incident has been resolved. Please reach out to our support teams to report any problems or concerns.

MONITORING 2 months ago - at 12/18/2025 07:07PM

Thank you for your patience. We are upgrading the status of affected components to operational as performance has fully recovered. This incident will remain active until such time as we determine a re-occurrence is no longer imminent.

IDENTIFIED 2 months ago - at 12/18/2025 06:48PM

Thank you for your patience. We have identified the root cause of this incident and our engineers are actively executing a fix. Kindly check the status of this incident via status.ticketnetwork.com, while we work on restoring services back to normal. We will provide updates as more information becomes available.

INVESTIGATING 2 months ago - at 12/18/2025 06:04PM

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

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