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TicketNetwork Outage History

Every past TicketNetwork outage tracked by IsDown, with detection times, duration, and resolution details.

There were 56 TicketNetwork outages since December 2022. The 18 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major April 20, 2026

April 2026: Signature Site - Retail Website performance

Detected Apr 20, 2026 2:15 PM EDT · Resolved Apr 20, 2026 3:00 PM EDT · Duration about 1 hour

TicketNetwork experienced a major performance issue affecting their Signature Site platform and some retail websites for 46 minutes. The incident impacted retail sites and sales operations. A fix was implemented and monitored before the incident was fully resolved.

Major March 30, 2026

March 2026: Retail User Accounts

Detected Mar 30, 2026 8:52 AM EDT · Resolved Mar 30, 2026 10:15 AM EDT · Duration about 1 hour

TicketNetwork experienced a major incident where customers were unable to log into retail websites and access their tickets, affecting the Retail Sites/Sales components. The engineering team identified the root cause and implemented a fix, with performance fully recovering after 1.4 hours. The incident was resolved and all affected components returned to operational status.

Minor March 17, 2026

March 2026: Performance Degraded

Detected Mar 17, 2026 10:30 AM EDT · Resolved Mar 17, 2026 11:20 AM EDT · Duration about 1 hour

TicketNetwork experienced degraded performance for 51 minutes, causing slow response times and timeouts for users. The root cause was identified and addressed, with the service returning to normal operation. The incident was resolved after a monitoring period to ensure system stability.