Outage in Tide
Temporary issues with chats and phone calls
Resolved MinorIncident Report
We're facing a problem at the moment, where some members can't get through to us over chat or on the phone.
We're looking into what's causing this and will update this page as soon as you can try to reach out.
For urgent queries, email hello@tide.co.
Apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 06/09/2026 02:37PM
This incident has been resolved.
INVESTIGATING
about 13 hours ago - at 06/09/2026 02:06PM
We're facing a problem at the moment, where some members can't get through to us over chat or on the phone.
We're looking into what's causing this and will update this page as soon as you can try to reach out.
For urgent queries, email hello@tide.co.
Apologies for the inconvenience.
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