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Tide Outage History

Every past Tide outage tracked by IsDown, with detection times, duration, and resolution details.

There were 140 Tide outages since January 2023. The 56 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 17, 2026

May 2026: Web login with QR code not working

Detected May 17, 2026 1:09 PM UTC · Resolved May 17, 2026 2:53 PM UTC · Duration about 2 hours

Minor May 15, 2026

May 2026: Card payments and ATM withdrawals disruption

Detected May 15, 2026 12:14 PM UTC · Resolved May 15, 2026 12:37 PM UTC · Duration 23 minutes

Minor May 11, 2026

May 2026: Some card payments are being declined

Detected May 11, 2026 2:24 PM UTC · Resolved May 11, 2026 3:51 PM UTC · Duration about 1 hour

Minor May 5, 2026

May 2026: Delays in Xero sync

Detected May 5, 2026 9:54 AM UTC · Resolved May 6, 2026 5:31 PM UTC · Duration 1 day

Minor May 5, 2026

May 2026: Delays in Tide Accounting

Detected May 5, 2026 8:49 AM UTC · Resolved May 8, 2026 4:26 PM UTC · Duration 3 days

Minor May 1, 2026

May 2026: Balances updates delayed

Detected May 1, 2026 10:06 AM UTC · Resolved May 4, 2026 11:39 AM UTC · Duration 3 days

Minor April 30, 2026

April 2026: Merchant account balances aren’t updating and Payment Links delay

Detected Apr 30, 2026 9:32 AM UTC · Resolved Apr 30, 2026 9:59 AM UTC · Duration 27 minutes

Minor April 27, 2026

April 2026: Cards issues

Detected Apr 27, 2026 12:01 PM UTC · Resolved May 11, 2026 2:45 PM UTC · Duration 14 days

Minor April 27, 2026

April 2026: Outbound payments and internal transfers may not go through at this time

Detected Apr 27, 2026 8:38 AM UTC · Resolved Apr 27, 2026 1:58 PM UTC · Duration about 5 hours

Minor April 26, 2026

April 2026: Card issues

Detected Apr 26, 2026 7:09 AM UTC · Resolved Apr 27, 2026 6:19 AM UTC · Duration about 23 hours