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Outage in TigerConnect

TigerConnect Platform Infrastructure Maintenance

Resolved Minor
July 01, 2024 - Started over 1 year ago - Lasted 4 days
Official incident page

Incident Report

TigerConnect is performing maintenance to our platform infrastructure that will take five days to complete, requiring two-hour windows from July 1st through July 5th, 2024, between the hours of 12:00 AM – 2:00 AM PT each night. This maintenance should have no impact on users or any sort of service degradation. If you do experience any degradation, please contact our support team at (650) 741-3555 for support.
Components affected
TigerConnect Directory Search TigerConnect Messaging Services TigerConnect Physician Scheduling

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/05/2024 07:36PM

The performance maintenance to our platform was successfully completed. Feel free to email us at prosupport@tigerconnect.com if you have any questions.

MONITORING over 1 year ago - at 07/02/2024 03:38AM

TigerConnect is performing maintenance to our platform infrastructure that will take five days to complete, requiring two-hour windows from July 1st through July 5th, 2024, between the hours of 12:00 AM – 2:00 AM PT each night. This maintenance should have no impact on users or any sort of service degradation. If you do experience any degradation, please contact our support team at (650) 741-3555 for support.

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