Outage in TigerConnect
TigerConnect Operational: Crowdstrike Outage
Resolved MinorIncident Report
TigerConnect applications have not been impacted by the CrowdStrike outage on July 19. Customers using Microsoft-based user authentication may experience difficulty logging in to TigerConnect applications.
- Clinical Collaboration Platform users and Physician Scheduling users may not be able to authenticate.
- Physician Scheduling Microsites and Merged Daily views remain accessible to all users (do not require login to view).
- Users already logged in to TigerConnect mobile apps will not be logged out.
If you experience any issues with the TigerConnect application, please contact TigerConnect Support:
- Email: prosupport@tigerconnect.com
- Phone: (844) 930-0808
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/20/2024 02:22AM
This incident has been resolved.
MONITORING
over 1 year ago - at 07/19/2024 04:49PM
TigerConnect applications have not been impacted by the CrowdStrike outage on July 19. Customers using Microsoft-based user authentication may experience difficulty logging in to TigerConnect applications.
- Clinical Collaboration Platform users and Physician Scheduling users may not be able to authenticate.
- Physician Scheduling Microsites and Merged Daily views remain accessible to all users (do not require login to view).
- Users already logged in to TigerConnect mobile apps will not be logged out.
If you experience any issues with the TigerConnect application, please contact TigerConnect Support:
- Email: prosupport@tigerconnect.com
- Phone: (844) 930-0808
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