Outage in TigerConnect

TigerConnect Operational: Crowdstrike Outage

Resolved Minor
July 19, 2024 - Started 5 months ago - Lasted about 10 hours
Official incident page

Need to monitor TigerConnect outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including TigerConnect, and never miss an outage again.
Start Free Trial

Outage Details

TigerConnect applications have not been impacted by the CrowdStrike outage on July 19. Customers using Microsoft-based user authentication may experience difficulty logging in to TigerConnect applications. - Clinical Collaboration Platform users and Physician Scheduling users may not be able to authenticate. - Physician Scheduling Microsites and Merged Daily views remain accessible to all users (do not require login to view). - Users already logged in to TigerConnect mobile apps will not be logged out. If you experience any issues with the TigerConnect application, please contact TigerConnect Support: - Email: prosupport@tigerconnect.com - Phone: (844) 930-0808
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/20/2024 02:22AM

This incident has been resolved.

MONITORING 5 months ago - at 07/19/2024 04:49PM

TigerConnect applications have not been impacted by the CrowdStrike outage on July 19. Customers using Microsoft-based user authentication may experience difficulty logging in to TigerConnect applications.

- Clinical Collaboration Platform users and Physician Scheduling users may not be able to authenticate.
- Physician Scheduling Microsites and Merged Daily views remain accessible to all users (do not require login to view).
- Users already logged in to TigerConnect mobile apps will not be logged out.

If you experience any issues with the TigerConnect application, please contact TigerConnect Support:
- Email: prosupport@tigerconnect.com
- Phone: (844) 930-0808

Latest TigerConnect outages

Roles Management Incident - 3 months ago
Message Delivery Latency - 5 months ago
Roles Management Incident - about 1 year ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime