Outage in Togetherwork
[SEV-1] Togetherpay - Intermittent Processing Issues
Resolved Minor
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Outage Details
At the moment, roughly 15% of transactions processed on Togetherpay are timing out. We reached out to ProPay and made them aware of the situation. Their teams are actively looking into it. As soon as additional information is known, we will let you know.
Components affected
Togetherwork Transaction Processing Togetherwork Payment Tokenization Togetherwork ProPay Production EnvironmentLatest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 06/29/2023 07:52PM
Processing appears to have returned to normal. The intermittent timeouts occurred between 2:54 p.m. and 3:30 p.m. eastern and affected roughly 15% of transactions.
This incident is resolved.
INVESTIGATING
about 2 years ago - at 06/29/2023 07:22PM
At the moment, roughly 15% of transactions processed on Togetherpay are timing out. We reached out to ProPay and made them aware of the situation. Their teams are actively looking into it. As soon as additional information is known, we will let you know.
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