Outage in TokenEx

Interruption of Service - API / MFT

Resolved Minor
March 06, 2024 - Started almost 2 years ago
Official incident page

Incident Report

We experienced a brief outage lasting approximately 2-3 minutes impacting all products in the US region. Our cloud-native load balancers became unhealthy at 10:25am CST. The cloud provider identified the issue and initiated a self-healing process which resolved the issue. Normal processing completely resumed by 10:28am CST. Our teams are continuing to monitor.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/06/2024 05:38PM

We experienced a brief outage lasting approximately 2-3 minutes impacting all products in the US region. Our cloud-native load balancers became unhealthy at 10:25am CST. The cloud provider identified the issue and initiated a self-healing process which resolved the issue. Normal processing completely resumed by 10:28am CST. Our teams are continuing to monitor.

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