Is Touchpoint Down? Check current status

Check if Touchpoint is down, official outages, user-reported issues, and outages map.

Current Touchpoint status

Touchpoint is working normally

Updated from Touchpoint official status page a few minutes ago

Having problems with Touchpoint?

Touchpoint service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Touchpoint status data.

Touchpoint Outage Map

View Touchpoint Outage Reports Map

Recent Touchpoint Outages and Downtime History

IsDown has tracked 5 incidents since started monitoring Touchpoint status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Jun 29, 2017
12:50 PM CEST
Minor
Web Site Down
gatherdigital.com is experiencing issues; we are investigating
Ongoing
Feb 28, 2017
07:26 PM CET
Minor
Amazon S3 Image Hosting Service is down
Amazon's S3 hosting service is currently down. All apps will continue to function normally, but ...
Ongoing
Jan 26, 2017
10:31 PM CET
Minor
Survey reports, iPad Panel management is functioning intermittently
We are experience some issues loading JavaScript files which is interfering with survey reports, ...
Ongoing
Jan 04, 2017
12:51 AM CET
Major
Hosting Provider down
Gather Digital's hosting provider, Rackspace, is currently experience performance issues. We hope...
Ongoing
Sep 25, 2015
03:26 PM CEST
Minor
Server down
Gather Digital services are currently down. We are working quickly to resolve them.
Ongoing
Sign up to check more outage history
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User comments about problems with Touchpoint

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Touchpoint status page - All services & components

Component Status
Client Dashboard OK
Native App API OK
GraphQL API OK
Services OK
Image Hosting OK
Outbound Email OK
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Touchpoint is a multi-feature platform offering media management, polling, image hosting, and email services, along with a client dashboard and APIs for app integration.

Monitoring Touchpoint since January 2025

Tracking 9 Touchpoint services and regions

Need help? Try here:
Support at official website.
Check their official status page.

0 incidents in 2025

Frequently Asked Questions

Is Touchpoint down today?

Touchpoint isn't down. You can check Touchpoint status and incident details on the top of the page. IsDown continuously monitors Touchpoint official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Touchpoint status?

Touchpoint is currently operational. You can check Touchpoint status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Touchpoint outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Touchpoint down today or just slow?

Currently there's no report of Touchpoint being slow. Check on the top of the page if there are any reported problems by other users.

How are Touchpoint outages detected?

IsDown monitors the Touchpoint official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Touchpoint having an outage right now?

Touchpoint last outage was on September 25, 2015 with the title "Server down"

How to check if Touchpoint is down?

Why use IsDown to monitor Touchpoint instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Touchpoint and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Touchpoint?

IsDown and DownDetector help users determine if Touchpoint is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Touchpoint's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Touchpoint status changes?

IsDown offers an easy way to monitor Touchpoint with maximum flexibility

Major Outages Notifications

IsDown monitors Touchpoint for major outages. A major outage is when Touchpoint experiences a critical issue that severely affects one or more services/regions. When Touchpoint marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Touchpoint status page for minor outages. A minor outage is when Touchpoint experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Touchpoint status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Touchpoint publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Touchpoint and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Touchpoint and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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