Outage in TrekkSoft

Saferpay payment gateway is down

Resolved Major
March 07, 2019 - Started about 6 years ago
Official incident page

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Outage Details

Currently, users may experience issues with online payments via TrekkPay payment gateway. This is due to an issue with Saferpay, which is part of the TrekkPay payment system and is currently being investigated. At present, Saferpay is unable to provide a timeframe for when this will be resolved. From our side we are working with TrekkPay for alternative options to minimise the impact of this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 6 years ago - at 03/07/2019 02:17PM

Saferpay is now 100% operational.
All payment systems are OK.

INVESTIGATING about 6 years ago - at 03/07/2019 02:14PM

Currently, users may experience issues with online payments via TrekkPay payment gateway. This is due to an issue with Saferpay, which is part of the TrekkPay payment system and is currently being investigated. At present, Saferpay is unable to provide a timeframe for when this will be resolved. From our side we are working with TrekkPay for alternative options to minimise the impact of this issue.

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