Outage in Trolley

Increased Processing Time for US Customers

Resolved Minor
October 31, 2024 - Started 2 months ago
Official incident page

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Outage Details

Payments for our US Customers are processing slowly due to an increase in response time from one of our bank partner's APIs. We are actively working with them to resolve the issue. Processing times will be extended until this is resolved, and we'll post updates here when we have them. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/01/2024 12:31AM

This incident has been resolved.

IDENTIFIED 2 months ago - at 10/31/2024 05:15PM

Payments for our US Customers are processing slowly due to an increase in response time from one of our bank partner's APIs. We are actively working with them to resolve the issue. Processing times will be extended until this is resolved, and we'll post updates here when we have them. Thank you for your patience.

Latest Trolley outages

Partial Service Outage - about 1 month ago
Trolley Live Chat is experiencing downtime - 4 months ago
Degraded Performance of Payment Network - 4 months ago
Partner Banking Network down following maintenance - 11 months ago
PayPal Balances Not Refreshing with REST API - about 1 year ago

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