Outage in Trolley
Degraded performance in background services
Resolved MajorIncident Report
We are currently experiencing degraded performance across our platform. We are currently investigating the issue. Current impact is background processes affecting payment, tax and trust workflows.
Components affected
Trolley API Trolley Dashboard Trolley Widget Trolley PortalLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/15/2025 04:34PM
This incident has been resolved. All services are back online and functioning as expected. Thank you for your understanding.
MONITORING
about 1 year ago - at 01/15/2025 04:31PM
All services are now back online and fully operational across all components - API, Dashboard, Widget and Portal.
INVESTIGATING
about 1 year ago - at 01/15/2025 03:47PM
Experiencing outage across all instances. It impacts all services across API, Dashboard, Widget and Portal.
INVESTIGATING
about 1 year ago - at 01/15/2025 03:27PM
We are currently experiencing degraded performance across our platform. We are currently investigating the issue. Current impact is background processes affecting payment, tax and trust workflows.
Latest Trolley outages
US TIN Matching Outage - 5 days ago
Recipient Onboarding - Degraded Performance - 3 months ago
Recipient Onboarding - Degraded Performance - 3 months ago
Trust - Verification Service Outage - 4 months ago
Route Unavailability - Canada, UK, Australia Merchants - 5 months ago
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