Outage in Trolley

Degraded performance in background services

Resolved Major
January 15, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing degraded performance across our platform. We are currently investigating the issue. Current impact is background processes affecting payment, tax and trust workflows.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/15/2025 04:34PM

This incident has been resolved. All services are back online and functioning as expected. Thank you for your understanding.

MONITORING 10 months ago - at 01/15/2025 04:31PM

All services are now back online and fully operational across all components - API, Dashboard, Widget and Portal.

INVESTIGATING 10 months ago - at 01/15/2025 03:47PM

Experiencing outage across all instances. It impacts all services across API, Dashboard, Widget and Portal.

INVESTIGATING 10 months ago - at 01/15/2025 03:27PM

We are currently experiencing degraded performance across our platform. We are currently investigating the issue. Current impact is background processes affecting payment, tax and trust workflows.

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