Outage in Trolley

US TIN Matching Outage

Resolved Minor

February 03, 2026 - Started 5 days ago - Lasted about 22 hours
Official incident page

Incident Report

There was an issue that prevented US TIN matching results from updating in Trolley, beginning Monday, February 2. We have resolved this issue and TIN match results from Feb 1st and 2nd have been successfully updated in Trolley. We will continue to monitor the service over the next few days to make sure everything is running smoothly.

Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 02/04/2026 09:34PM

We have confirmed this issue has been resolved with TIN matching running without issue since recovering yesterday.

MONITORING 5 days ago - at 02/03/2026 11:08PM

There was an issue that prevented US TIN matching results from updating in Trolley, beginning Monday, February 2. We have resolved this issue and TIN match results from Feb 1st and 2nd have been successfully updated in Trolley.

We will continue to monitor the service over the next few days to make sure everything is running smoothly.

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