Outage in Trolley

Payout Processing Delays

Resolved Minor
September 02, 2025 - Started 13 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We're currently investigating an issue that is causing payouts to have delayed processing times of 1h+. We'll keep you updated as we learn more and are able to resolve.
Components affected
Trolley API Trolley Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 09/02/2025 07:20PM

All systems are operating as expected again. Apologies for any trouble this caused.

MONITORING 13 days ago - at 09/02/2025 04:59PM

We have deployed a fix. Our system is picking back up to normal pace. The delays are expected to be reduced. We will continue to monitor. Please reach out to support if you're still encountering any issues.

INVESTIGATING 13 days ago - at 09/02/2025 04:02PM

We're currently investigating an issue that is causing payouts to have delayed processing times of 1h+. We'll keep you updated as we learn more and are able to resolve.

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