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Outage in True IP Solutions

Data Center Outage - Chicago, Il

Resolved Major
August 16, 2024 - Started over 1 year ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently investigating a data center outage that is affecting our servers in Chicago, Il. All other servers are fully operational and services should have automatically failed over to alternative servers where necessary. If you are seeing any problems with your phone service please reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com for assistance. Thank you, True IP Solutions
Components affected
True IP Solutions Chicago, IL True IP Solutions Fax/vFax

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/17/2024 12:02PM

The data center is back online, all services are restored. If you are still experiencing any issues with phone or fax service, please contact our on call support technician at (855) 878-8477 or open a ticket at support.trueipsolutions.com.

Thank you,


True IP Solutions

INVESTIGATING over 1 year ago - at 08/17/2024 02:01AM

We are currently investigating a data center outage that is affecting our servers in Chicago, Il. All other servers are fully operational and services should have automatically failed over to alternative servers where necessary. If you are seeing any problems with your phone service please reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com for assistance.

Thank you,


True IP Solutions

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