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TrustPilot Outage History

Every past TrustPilot outage tracked by IsDown, with detection times, duration, and resolution details.

There were 137 TrustPilot outages since March 2016. The 9 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major March 24, 2026

March 2026: Degraded service on businessunitproducts-api

Detected Mar 24, 2026 5:18 PM EDT · Resolved Mar 24, 2026 7:45 PM EDT · Duration about 2 hours

TrustPilot experienced a major service degradation affecting the businessunitproducts-api, which prevented some users from accessing their business product catalog through the Business Portal. The incident also impacted the product catalog and related areas of the B2B app, along with some widgets. The issue was resolved after 2.5 hours following implementation of a fix and monitoring period.

Minor March 24, 2026

March 2026: General stability issue

Detected Mar 24, 2026 9:00 AM EDT · Resolved Mar 24, 2026 10:31 AM EDT · Duration about 2 hours

TrustPilot experienced a general stability issue that affected their APIs, Business Portal, and TrustBoxes for 1.5 hours. The incident was classified as minor and has been resolved after implementing a fix and monitoring the results.