Outage in TSYS Merchant

TSYS System Incident - Transaction Express Processing Issue

Resolved Major
March 26, 2024 - Started 7 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of an issue preventing merchants from processing transactions on Transaction Express and we are investigating this matter further. Our teams are working to resolve the issue as quickly as possible. We will provide regular updates until the situation is corrected.
Components affected
TSYS Merchant Virtual Terminal TSYS Merchant Web Services
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/26/2024 06:01PM

This incident has been resolved.

INVESTIGATING 7 months ago - at 03/26/2024 05:12PM

We are aware of an issue preventing merchants from processing transactions on Transaction Express and we are investigating this matter further.

Our teams are working to resolve the issue as quickly as possible.
We will provide regular updates until the situation is corrected.

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