Outage in Twilio

Delays in Transcription Service

Resolved Minor
February 13, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating delays in Transcription Service. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Components affected
Twilio Speech Recognition
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/13/2023 07:53PM

We are no longer experiencing delays in Transcription Service. This incident is now resolved.

MONITORING over 2 years ago - at 02/13/2023 07:30PM

We are observing improvements on delays in Transcription Service. We will be monitoring the issue for the next 30 minutes.

INVESTIGATING over 2 years ago - at 02/13/2023 06:10PM

The Engineering Team is investigating delays in Transcription Service where "Record" verb/voicemail transcription is delayed. We will provide an update in 2 hours or as soon as more information is available.

INVESTIGATING over 2 years ago - at 02/13/2023 06:06PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 02/13/2023 06:05PM

The Engineering Team is investigating delays in Transcription Service where verb/voicemail transcription is delayed. We will provide an update in 2 hours or as soon as more information is available.

INVESTIGATING over 2 years ago - at 02/13/2023 05:58PM

We are investigating delays in Transcription Service. We expect to provide another update in 30 minutes or as soon as more information becomes available.

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