Outage in Twilio

Google Speech Recognition Degraded

Resolved Minor
October 02, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with Google Speech Recognition. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Speech Recognition
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/02/2023 10:58PM

The incident has been resolved and Google Speech Recognition is operating normally at this time.

MONITORING about 1 year ago - at 10/02/2023 10:29PM

Google Speech Recognition is now operating normally. We will continue to monitor for system stability. Customers may still experience Service Unavailable errors for speech requests which have parameters input="speech dtmf" or input="speech". We'll provide another update in 30 minutes or as soon as more information becomes available.

MONITORING about 1 year ago - at 10/02/2023 10:01PM

Google Speech Recognition is now operating normally. We will continue to monitor for system stability. Customers may still experience Service Unavailable errors for speech requests which have parameters input="speech dtmf" or input="speech". We'll provide another update in 30 minutes or as soon as more information becomes available.

IDENTIFIED about 1 year ago - at 10/02/2023 09:50PM

Our engineers have identified the issue with Google Speech Recognition where customers may experience Service Unavailable errors for speech requests which have parameters input="speech dtmf" or input="speech". We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 10/02/2023 08:50PM

We are investigating a service interruption with Google Speech Recognition. Customers may experience Service Unavailable errors for speech requests which have parameters input="speech dtmf" or input="speech". We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 10/02/2023 08:35PM

Our monitoring systems have detected a potential issue with Google Speech Recognition. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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