Outage in Twilio

Errors in Lookup SIM Swap

Resolved Minor
June 27, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with Twilio SIM Swap. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Lookup
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/27/2024 03:23PM

The issue with Lookup Sim swap has been resolved and it is operating normally at this time.

INVESTIGATING 5 months ago - at 06/27/2024 02:28PM

We are investigating an issue with SIM swap returning 60608 errors for some US numbers. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 06/27/2024 02:18PM

Our monitoring systems have detected a potential issue with Twilio SIM Swap. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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