Outage in Twilio

SMS Delivery Delays From Twilio Toll-Free Numbers to Small US Carriers

Resolved Minor
November 29, 2024 - Started 10 months ago - Lasted 3 days
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Toll-Free numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below: AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - Operational) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed) - Small US Carrier We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/02/2024 05:05PM

We are no longer experiencing SMS delivery delays from Twilio Toll-free at this time. This incident has been resolved.

INVESTIGATING 10 months ago - at 12/02/2024 01:10AM

We are no longer experiencing SMS delivery delays from Twilio Toll-free at this time. This incident has been resolved.

INVESTIGATING 10 months ago - at 12/01/2024 09:10PM

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Toll-Free numbers at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 12/01/2024 04:52PM

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant MMS delivery from Twilio Toll-Free numbers at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 12/01/2024 12:48PM

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant MMS delivery from Twilio Toll-Free numbers at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 12/01/2024 10:56AM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 12/01/2024 09:11AM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 12/01/2024 07:20AM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 12/01/2024 05:31AM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 12/01/2024 03:40AM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 12/01/2024 01:46AM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/30/2024 11:46PM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/30/2024 09:46PM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/30/2024 07:46PM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/30/2024 05:46PM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/30/2024 03:40PM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/30/2024 01:43PM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/30/2024 11:48AM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/30/2024 09:54AM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/30/2024 07:59AM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/30/2024 05:59AM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/30/2024 03:59AM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/30/2024 01:59AM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/29/2024 11:59PM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/29/2024 09:59PM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/29/2024 08:01PM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/29/2024 08:00PM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/29/2024 06:04PM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/29/2024 03:58PM

Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 10 months ago - at 11/29/2024 02:50PM

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Toll-Free numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook