Outage in Twilio

SMS Delivery Delays to Brisanet Network in Brazil

Resolved Minor
February 10, 2025 - Started about 1 month ago - Lasted about 9 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue of SMS Delivery Delays to Brisanet Network in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/11/2025 07:43AM

We are no longer experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. This incident has been resolved.

MONITORING about 1 month ago - at 02/11/2025 05:31AM

We are observing recovery in SMS delivery delays when sending messages to Brisanet Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/11/2025 01:53AM

We continue to experience SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/10/2025 11:49PM

We continue to experience SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/10/2025 10:46PM

We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in1 hour or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/10/2025 10:41PM

Our monitoring systems have detected a potential issue of SMS Delivery Delays to Brisanet Network in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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