Outage in Twilio

SMS Delivery Failures to Fibernotics in Canada

Resolved Minor
July 19, 2025 - Started 3 months ago - Lasted about 17 hours
Official incident page

Incident Report

We are experiencing SMS delivery failures to Fibernotics in Canada . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America Twilio SMS Toll-Free, North America Twilio SMS Long Code, North America

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/19/2025 07:42PM

We are no longer experiencing SMS delivery failures when sending messages to Fibernotics in Canada. This incident has been resolved.

MONITORING 3 months ago - at 07/19/2025 05:42PM

We are observing recovery in SMS delivery failures when sending messages to Fibernotics in Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 07/19/2025 09:46AM

We are experiencing SMS delivery failures to Fibernotics in Canada . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 8 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 07/19/2025 05:46AM

We are experiencing SMS delivery failures to Fibernotics in Canada . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 4 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 07/19/2025 03:50AM

We are experiencing SMS delivery failures to Fibernotics in Canada . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 2 hour or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 07/19/2025 02:58AM

We are experiencing SMS delivery failures to Fibernotics in Canada . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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