Outage in Twilio

Slow Response Times and Increased Errors for Lookup API V2

Resolved Minor

June 17, 2025 - Started 10 months ago - Lasted about 8 hours
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Incident Report

Our monitoring systems have detected a potential issue with Lookup API v2. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/18/2025 07:15AM

Twilio Lookup API V2 was degraded for 38 minutes between 3:35pm and 4:13pm Pacific Time on 06/17/2025. During this period of time customers may have experienced slow API response times and increased errors. The issue has now been resolved.

INVESTIGATING 10 months ago - at 06/18/2025 12:17AM

INVESTIGATING 10 months ago - at 06/17/2025 11:18PM

Our monitoring systems have detected a potential issue with Lookup API v2. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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