Outage in Twilio

SMS Delivery Failures to Chile for a Subset of Longcodes

Minor
June 18, 2025 - Started about 16 hours ago
Official incident page

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Outage Details

We are experiencing SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 hours ago - at 06/19/2025 06:41AM

We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 06/18/2025 10:41PM

We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 13 hours ago - at 06/18/2025 07:10PM

We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 06/18/2025 05:30PM

We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 06/18/2025 04:35PM

We are experiencing SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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