Outage in Twilio

SMS Delivery Report Delays to GCI-Chat in United States of America via Subset of Shortcodes

Minor
June 20, 2025 - Started about 8 hours ago
Official incident page

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Outage Details

We are experiencing SMS delivery report delays to GCI-Chat in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 hour ago - at 06/20/2025 12:55PM

We continue to experience SMS delivery report delays to GCI-Chat in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 06/20/2025 09:14AM

We continue to experience SMS delivery report delays to GCI-Chat in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 06/20/2025 07:18AM

We continue to experience SMS delivery report delays to GCI-Chat in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 06/20/2025 06:25AM

We are experiencing SMS delivery report delays to GCI-Chat in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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