Outage in Twilio

SMS Delivery Delays and Failures to Multiple Networks in New Zealand

Resolved Minor
June 23, 2025 - Started about 13 hours ago - Lasted 4 minutes
Official incident page

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Outage Details

We are experiencing SMS delivery delays and failures when sending messages to multiple networks in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
INVESTIGATING about 13 hours ago - at 06/23/2025 06:51AM

We are experiencing SMS delivery delays and failures when sending messages to multiple networks in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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