Outage in Twilio

SMS Delivery Delays To Claro Network in Chile

Minor
June 24, 2025 - Started about 7 hours ago
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue SMS delivery delays To Claro network in Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
MONITORING about 2 hours ago - at 06/24/2025 04:32AM

We are observing recovery in SMS delivery delays when sending messages to Claro Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 06/24/2025 03:07AM

We continue to experience SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 06/24/2025 01:03AM

We are experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 06/24/2025 12:13AM

We are experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 06/24/2025 12:02AM

Our monitoring systems have detected a potential issue SMS delivery delays To Claro network in Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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