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Outage in Twilio

SMS Delivery Failures to Viva Cell MTS in Armenia Via Subset of Registered SenderIDs

Resolved Minor
July 01, 2025 - Started 10 months ago - Lasted 2 days
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Viva Cell MTS in Armenia via Subset of Registered SenderIDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/03/2025 07:21AM

We are no longer experiencing SMS delivery delays when sending messages to Viva Cell MTS in Armenia via subset of registered Sender IDs. This incident has been resolved.

MONITORING 10 months ago - at 07/02/2025 07:42AM

We are observing recovery in SMS delivery delays when sending messages to Viva Cell MTS in Armenia via Subset of Registered SenderIDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/01/2025 07:44PM

We are continuing to experience SMS delivery delays when sending messages to Viva Cell MTS in Armenia via Subset of Registered SenderIDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/01/2025 11:47AM

We are continuing to experience SMS delivery delays when sending messages to Viva Cell MTS in Armenia via Subset of Registered SenderIDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/01/2025 08:02AM

We are continuing to experience SMS delivery delays when sending messages to Viva Cell MTS in Armenia via Subset of Registered SenderIDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/01/2025 06:17AM

We are continuing to experience SMS delivery delays when sending messages to Viva Cell MTS in Armenia via Subset of Registered SenderIDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/01/2025 05:17AM

We are experiencing SMS delivery delays when sending messages to Viva Cell MTS in Armenia via Subset of Registered SenderIDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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