Outage in Twilio

SMS Delivery Failures to Multiple Small US Carriers in United States

Resolved Minor
July 01, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing SMS delivery failures to multiple small US carriers in United States. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Long Code, North America Twilio SMS Short Code, North America Twilio SMS Toll-Free, North America Twilio SMS Long Code, North America Twilio SMS Toll-Free, North America

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/01/2025 01:31PM

We are no longer experiencing SMS delivery failures to multiple small US carriers in United States. This incident has been resolved.

MONITORING 4 months ago - at 07/01/2025 11:29AM

We are observing successful SMS delivery failures to multiple small US carriers in United States. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 07/01/2025 10:32AM

We are still experiencing SMS delivery failures to multiple small US carriers in United States. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 07/01/2025 09:45AM

We are experiencing SMS delivery failures to multiple small US carriers in United States. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Latest Twilio outages

SMS Delivery Delays to Evatis Network in Djibouti - about 9 hours ago
SMS Delivery Delays to Small Networks in the United States for a Subset of Short Codes - about 9 hours ago
SMS Delivery Delays to Bitel Network in Peru - about 10 hours ago
SMS Delivery Delays to Etisalat Network in Egypt - about 17 hours ago
SMS Delivery Delay to Tigo Network in Honduras and Guatemala - about 18 hours ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook