Outage in Twilio

Inbound MMS Delivery Failures to a Subset of Phone Numbers in United States of America

Minor
July 01, 2025 - Started about 7 hours ago
Official incident page

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Outage Details

The issue causing message failures to a subset of phone numbers in United States of America has been identified. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Long Code, North America
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 hour ago - at 07/01/2025 06:55PM

We are continuing to experience issues with message failures to a subset of phone numbers in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

IDENTIFIED about 4 hours ago - at 07/01/2025 03:19PM

We are continuing to experience issues with message failures to a subset of phone numbers in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IDENTIFIED about 6 hours ago - at 07/01/2025 01:21PM

We are continuing to experience issues with message failures to a subset of phone numbers in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 7 hours ago - at 07/01/2025 12:35PM

The issue causing message failures to a subset of phone numbers in United States of America has been identified. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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