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Outage in Twilio

Call Failures to Multiple Networks in Romania for a subset of Twilio's Phone Numbers

Resolved Minor
July 01, 2025 - Started 10 months ago - Lasted 1 day
Official incident page

Incident Report

We are observing call failures to Twilio Romania Destinations (SIP Errors 480 and 500). We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, Europe

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/03/2025 12:40AM

The issue affecting call failures from a subset of Twilio's numbers in Romania.has been resolved, and the service is functioning normally at this time.

MONITORING 10 months ago - at 07/02/2025 10:37PM

We are seeing recovery for call failures from a subset of Twilio's numbers in Romania. We will continue to monitor to ensure a full recovery. We expect to provide another update in two hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/02/2025 06:56AM

We are continuing to experience call failures from a subset of Twilio's numbers in Romania. Our engineers are working with our carrier partner to identify and resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/01/2025 11:11PM

We are continuing to experience call failures from a subset of Twilio's numbers in Romania. Our engineers are working with our carrier partner to identify and resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/01/2025 07:11PM

We are experiencing call failures from a subset of Twilio's numbers in Romania. Our engineers are working with our carrier partner to identify and resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/01/2025 04:01PM

We are continuing to experience call failures to Twilio Romania Destinations (SIP Errors 480 and 500). We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/01/2025 02:13PM

We are continuing to experience call failures to Twilio Romania Destinations (SIP Errors 480 and 500). We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/01/2025 01:12PM

We are observing call failures to Twilio Romania Destinations (SIP Errors 480 and 500). We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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