Outage in Twilio
SMS Delivery Delays to a Subset of Small Networks in the United States of America via a Subset of Shortcodes
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with SMS Delivery Delays to Dish Network in the United States of America via a Subset of Shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS Short Code, North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/17/2025 06:02AM
We are no longer experiencing SMS delivery delays to a subset of small networks in the United States of America via a subset of short codes. This incident has been resolved.
MONITORING
9 months ago - at 07/17/2025 04:03AM
We are observing recovery with SMS delivery delays to a subset of small networks in the United States of America via a subset of short codes. We will continue monitoring to ensure a full recovery and provide another update in 2 hours.
INVESTIGATING
9 months ago - at 07/17/2025 12:07AM
Customers continue experienccing SMS delivery delays to a subset of small networks in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
9 months ago - at 07/16/2025 10:03PM
Customers may experience SMS delivery delays to a subset of small networks in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
9 months ago - at 07/16/2025 09:38PM
We are experiencing SMS delivery delays when sending messages to Dish Network in the United States of America via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
9 months ago - at 07/16/2025 09:32PM
Our monitoring systems have detected a potential issue with SMS Delivery Delays to Dish Network in the United States of America via a Subset of Shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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